Erin Andrews Civil Trial Day 2 Part 1 02/24/16 | Summary and Q&A

TL;DR

Insufficient security measures, including lack of security guards and surveillance cameras, violated industry standards in a hotel assault case.

Key Insights

• 🖤 The hotel's lack of security guards and surveillance cameras during a high occupancy period violated industry standards and put guests at risk.
• 😨 Inadequate training of front desk personnel and violation of the hotel's own policies further contributed to the breach of the standard of care.
• 🤵 The failure to secure peepholes and room numbers created a foreseeable risk of harm for guests.
• 💯 The perfect storm of multiple security breaches created an unsafe environment for guests.
• ❓ The expert's extensive experience and thorough investigation supported his opinions and conclusions.
• 🏨 The hotel's disregard for the expert's recommendations demonstrated a prioritization of cost over guest safety.
• 😨 Violations of the standard of care can expose individuals to unnecessary harm and make businesses liable for negligence.

Transcript

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Questions & Answers

Q: What are the qualifications and experience of the hospitality expert?

The expert has 20 years of experience in the hospitality industry, specializing in premises liability, security, and dram shop cases. He has owned multiple restaurants, bars, and nightclubs and has worked as a consultant and investigator.

Q: What security measures did the hotel violate?

The hotel failed to have two security guards on duty during a high occupancy period, did not have security cameras on the guest room floors, and did not secure peepholes as per their own policies.

Q: What is the standard of care in the hospitality industry?

The standard of care requires hotels to create a safe and secure environment by taking reasonable steps to prevent or deter foreseeable problems. This includes having adequate security measures and training staff properly.

Q: Did the hotel's actions meet the standard of care?

No, according to the expert, the hotel violated the standard of care by failing to have sufficient security measures, inadequate training of front desk personnel, and not securing peepholes and room numbers.

Summary & Key Takeaways

• The hospitality expert testifies about his qualifications and experience in the hospitality industry, specializing in premises liability, security, and dram shop cases.

• The expert states that the hotel failed to meet the standard of care by not having two security guards on duty during a high occupancy period and by not having security cameras on the guest room floors.

• Inadequate training of front desk personnel, failure to secure peepholes, and violation of the hotel's own policies are additional breaches of the standard of care identified by the expert.