Human Relations and Attitudes
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About the Video
An attitude is a strong belief or feeling toward people, things, and situations. You have favorable, or positive, attitudes and unfavorable, or negative, attitudes about life, human relations, work, school, and everything else. Attitudes are not quick judgments we change easily but you can change your attitudes. People interpret your attitudes by your behavior.
Attitudes are developed primarily through experiences. As you developed from childhood to adulthood, you interacted with parents, family, teachers, friends, employees, and managers. From all these people, you develop your attitudes.
Douglas McGregor classified attitudes, which he called assumptions, as Theory X and Theory Y. Managers with Theory X attitudes hold that employees dislike work and must be closely supervised to ...
