late's Highlights on 'The AI bringing zen to First Horizon's call centers'

Real criminals, fake victims: how chatbots are being deployed in the global fight against phone scammers

www.theguardian.com/technology/article/2024/jul/07/ai-chatbots-phone-scams

Jul 8, 2024

How cool-girl brand Ganni made sustainable style a $700 million business

www.fastcompany.com/91144062/how-cool-girl-brand-ganni-made-sustainable-style-a-700-million-business

Jul 7, 2024

Gen Z and Millennials are putting their own spin on book clubs | CNN Business

www.cnn.com/2024/02/23/business/book-club-growth/index.html

Jul 7, 2024

The New Book Club: Meet Online, but Party in Person

www.wsj.com/arts-culture/books/book-clubs-social-media-community-c856ddfa

Jul 7, 2024

Irish authors bag #BookTok nominations: ‘It's the modern-day book club’

www.newstalk.com/news/irish-authors-bag-booktok-nominations-its-the-modern-day-book-club-1740541

Jul 7, 2024

5 Little-Known Kindle Hacks That Make It SO Worth It

theeverygirl.com/kindle-hacks/

Jul 7, 2024

The Money-Saving Power of Your Library Card

www.wsj.com/articles/the-money-saving-power-of-your-library-card-8f490455?mod=article_inline

Jul 6, 2024

Why Baby Boomers Love the Kindle—and Millennials Don’t

www.wsj.com/articles/why-baby-boomers-love-the-kindleand-millennials-dont-e28c1eae

Jul 6, 2024

Figma pulls AI tool after criticism that it ripped off Apple’s design

www.theverge.com/2024/7/2/24190823/figma-ai-tool-apple-weather-app-copy

Jul 4, 2024

Figma disabled its new AI-generated app feature after it produced copycat designs

www.fastcompany.com/91151369/figma-disabled-its-new-ai-generated-app-feature-after-it-produced-copycat-designs

Jul 4, 2024

How Dragons, Magic and Steamy Sex Took Over the Book World

www.wsj.com/arts-culture/books/dragons-magic-and-steamy-sex-romantasy-sarah-maas-f81048bb?mod=article_inline

Jul 4, 2024

Who Are All These 20-Somethings Buying a Kindle?

www.wsj.com/tech/personal-tech/who-are-all-these-20-somethings-buying-a-kindle-339a30c5

Jul 4, 2024

Internet Browsers Are Getting a Makeover for the Workplace

www.wsj.com/articles/internet-browsers-are-getting-a-makeover-for-the-workplace-effb343a?mod=tech_lead_story

Jul 3, 2024

Google festoons Chrome Enterprise browser with more controls

www.theregister.com/2024/06/26/google_chrome_enterprise/

Jul 3, 2024

Enterprise browsers could bring 2024's next security boost

www.axios.com/2024/02/16/enterprise-browsers-2024-market-rise

Jul 3, 2024

Can Apple Rescue the Vision Pro?

www.nytimes.com/2024/06/11/technology/apple-vision-pro-needs.html

Jul 2, 2024

I’m Visually Impaired. Apple Vision Pro Is An Amazing Assistive Device.

synapse.ucsf.edu/articles/2024/04/23/im-visually-impaired-apple-vision-pro-amazing-assistive-device

Jul 2, 2024

The Voices of A.I. Are Telling Us a Lot

www.nytimes.com/2024/06/28/arts/ai-voice-scarlett-johansson.html

Jul 1, 2024

augmented limb: a 3D printed robotic tail that enhances zero-gravity movement

www.designboom.com/design/augmented-limb-3d-printed-robotic-tail-zero-gravity-movement-chandler-cheng-06-22-2024/

Jun 30, 2024

Mejuri's new ‘salmon gold’ earrings are made with gold from abandoned mining sites

www.fastcompany.com/91145139/mejuri-salmon-gold

Jun 30, 2024

The AI bringing zen to First Horizon's call centers

www.americanbanker.com/news/the-ai-bringing-zen-to-first-horizons-call-centers

Jun 29, 2024

SoftBank’s new AI makes angry customers sound calm on phone | The Asahi Shimbun: Breaking News, Japan News and Analysis

www.asahi.com/ajw/articles/15300914

Jun 29, 2024

Perplexity’s grand theft AI

www.theverge.com/2024/6/27/24187405/perplexity-ai-twitter-lie-plagiarism

Jun 28, 2024

An AI-designed horse purse is tearing apart this small but passionate community

www.theverge.com/2024/6/26/24186635/baggu-collina-strada-collaboration-ai-purses-art

Jun 28, 2024

Call Centers Introduce ‘Emotion Canceling’ AI as a ‘Mental Shield’ for Workers

gizmodo.com/call-center-ai-softbank-softvoice-first-horizon-1851546327

Jun 26, 2024

Inside CVS’s Strategy to Improve the Pharmacy Experience

www.wsj.com/business/retail/cvs-pharmacy-experience-tilak-mandadi-e06207b7

Jun 26, 2024

Why is Sam Altman so obsessed with 'Her'? An investigation

www.bloodinthemachine.com/p/why-is-sam-altman-so-obsessed-with

Jun 26, 2024

For tech CEOs, the dystopia is the point

www.bloodinthemachine.com/p/for-tech-ceos-the-dystopia-is-the

Jun 26, 2024

AI can't fix what automation already broke

www.bloodinthemachine.com/p/ai-cant-fix-everything-automation

Jun 26, 2024

Supplement the call center with a chatbot this holiday season

www.fastcompany.com/90987463/supplement-the-call-center-with-a-chatbot-this-holiday-season

Jun 26, 2024

Japanese telecoms provider will use AI to smooth out irate customer voices before routing to reps

www.fastcompany.com/91126471/japanese-telecom-provider-will-use-ai-smooth-out-irate-customer-voices-before-routing-reps

Jun 26, 2024

AI Work Assistants Need a Lot of Handholding

www.wsj.com/articles/ai-work-assistants-need-a-lot-of-handholding-500c2bd8?mod=tech_lead_story

Jun 26, 2024

"We have a duty to honour plastics", says Smile Plastics co-founder Rosalie McMillan

www.dezeen.com/2024/06/18/we-have-a-duty-to-honour-plastics-says-smile-plastics-co-founder-rosalie-mcmillan/

Jun 23, 2024

Multifunctional Pet Furniture designed for animals in small apartments

www.dezeen.com/2024/06/12/multifunctional-pet-furniture-for-small-space-living-melbourne-design-week-2024/

Jun 23, 2024

Coldplay: vinyl copies of new album Moon Music will be made from old plastic bottles

www.theguardian.com/music/article/2024/jun/17/coldplay-vinyl-copies-of-new-album-moon-music-will-be-made-from-old-plastic-bottles

Jun 21, 2024

Fast Crimes at Lambda School

www.sandofsky.com/lambda-school/

Jun 20, 2024

All my beautiful AI children

linksiwouldgchatyou.substack.com/p/all-my-beautiful-ai-children

Jun 20, 2024

The New Calculus of Summer Workouts

www.theatlantic.com/science/archive/2024/06/heat-smoke-climate-summer-exercise/678716/?utm_campaign=atlantic-daily-newsletter&utm_content=20240618&utm_source=newsletter&utm_medium=email&utm_term=The+Atlantic+Daily

Jun 20, 2024

Nvidia Becomes Most Valuable Public Company, Topping Microsoft

www.nytimes.com/2024/06/18/technology/nvidia-most-valuable-company.html

Jun 19, 2024

The Scariest Nvidia Statistic That Virtually No One Is Talking About | The Motley Fool

www.fool.com/investing/2024/03/14/the-scariest-nvidia-statistic-no-one-talking-about/

Jun 19, 2024

How Nvidia beat everyone else in the AI race

www.vox.com/money/2024/3/7/24092309/nvidia-stock-earnings-valuation-ai-explainer

Jun 19, 2024

A single customer made up 19% of Nvidia's revenue last year. UBS thinks it's Microsoft.

www.businessinsider.com/nvidia-stock-mystery-customer-microsoft-ubs-revenue-h100-gpu-chips-2024-5

Jun 19, 2024

Nvidia Passes Microsoft in Value, Heightening Risks

www.theinformation.com/articles/nvidia-passes-microsoft-in-value-heightening-risks?rc=etzyka

Jun 19, 2024

Nvidia’s Jensen Huang Is on Top of the World. So Why Is He Worried?

www.theinformation.com/articles/nvidias-jensen-huang-is-on-top-of-the-world-so-why-is-he-worried?rc=etzyka

Jun 19, 2024

The Multi-Billion-Dollar Industry You’ve Never Heard Of And The Startups Working To Take It Down; A Look into the Mind of Vinod Khosla

www.theinformation.com/articles/the-multi-billion-dollar-industry-youve-never-heard-of-and-the-startups-working-to-take-it-down-a-look-into-the-mind-of-vinod-khosla?rc=etzyka

Jun 18, 2024

Google DeepMind Shifts From Research Lab to AI Product Factory

www.bloomberg.com/news/articles/2024-06-17/google-deepmind-shifts-from-research-lab-to-ai-product-factory

Jun 18, 2024

Silence, please! When did everything get so very... loud?

www.cosmopolitan.com/uk/body/health/a60581161/world-feels-too-loud/

Jun 17, 2024

The Making of a Summer Hit: Taylor Swift's Tour Was a Boon for This Belgian Startup

www.inc.com/alyssa-khan/making-of-a-summer-hit-taylor-swifts-tour-boon-for-earplug-startup-loop.html.html

Jun 17, 2024