In a moment like this, it’s natural to feel unsettled. But history shows that it’s possible to solve the challenges created by new technologies.

Another thing that’s clear to me is that the future of AI is not as grim as some people think or as rosy as others think. The risks are real, but I am optimistic that they can be managed

Many of the problems caused by AI have a historical precedent. For example, it will have a big impact on education, but so did handheld calculators a few decades ago and, more recently, allowing computers in the classroom. We can learn from what’s worked in the past.

We certainly have not solved the problem of misinformation and deepfakes. But two things make me guardedly optimistic. One is that people are capable of learning not to take everything at face value.

The other thing that makes me hopeful is that AI can help identify deepfakes as well as create them. Intel, for example, has developed a deepfake detector, and the government agency DARPA is working on technology to identify whether video or audio has been manipulated.

I don’t think AI’s impact will be as dramatic as the Industrial Revolution, but it certainly will be as big as the introduction of the PC. Word processing applications didn’t do away with office work, but they changed it forever. Employers and employees had to adapt, and they did. The shift caused by AI will be a bumpy transition, but there is every reason to think we can reduce the disruption to people’s lives and livelihoods.

AI models inherit whatever prejudices are baked into the text they’re trained on. If one reads a lot about, say, physicians, and the text mostly mentions male doctors, then its answers will assume that most doctors are men.

Although some researchers think hallucinations are an inherent problem, I don’t agree. I’m optimistic that, over time, AI models can be taught to distinguish fact from fiction. OpenAI, for example, is doing promising work on this front.

“Teachers will have to embrace AI technology as another tool students have access to,” she wrote. “Just like we once taught students how to do a proper Google search, teachers should design clear lessons around how the ChatGPT bot can assist with essay writing. Acknowledging AI’s existence and helping students work with it could revolutionize how we teach.”

AI companies need to pursue their work safely and responsibly. That includes protecting people’s privacy, making sure their AI models reflect basic human values, minimizing bias, spreading the benefits to as many people as possible, and preventing the technology from being used by criminals or terrorists.