"The Intersection of Emotional Intelligence and Economic Challenges: Navigating Change and Building Relationships"

Feranmi Olaseinde

Hatched by Feranmi Olaseinde

Feb 13, 2024

3 min read


"The Intersection of Emotional Intelligence and Economic Challenges: Navigating Change and Building Relationships"


Emotional intelligence plays a crucial role in our personal and professional lives. It is a skill that allows us to understand and manage our emotions effectively, as well as navigate the complexities of human relationships. In this article, we will explore the connection between emotional intelligence and the challenges posed by increased transaction costs in Lagos State. By understanding the importance of emotional intelligence and learning practical ways to enhance it, individuals and businesses can thrive in the face of economic downturns and uncertainty.

Low Emotional Intelligence and Resistance to Change:

A Harvard-trained psychologist, Warren, emphasizes the link between emotional intelligence and the ability to adapt and evolve. Individuals with low emotional intelligence tend to be rigid and resistant to change. They struggle to see things from different perspectives and may struggle in building meaningful relationships. To overcome this, Warren suggests replacing rigid statements with open-mindedness and curiosity. Instead of shutting down opposing viewpoints, try saying, "'I want to hear your perspective even when I don't see things the way you do. Can you help me understand why you're feeling this way?'". This simple shift in communication can foster understanding and promote personal growth.

The Impact of Increased Transaction Costs:

On the other hand, the economic challenges faced by businesses and customers in Lagos State, particularly the increased transaction costs, have added another layer of complexity. These costs come at a time of high inflationary pressures and an economic downturn, which further exacerbates the challenges faced by businesses. The impact of these increased costs will be felt by both businesses and customers, making it crucial for individuals and organizations to find ways to adapt and navigate through these trying times.

Building Emotional Intelligence in the Face of Economic Challenges:

While it may seem daunting to develop emotional intelligence amidst economic difficulties, it is precisely during such times that the importance of this skill becomes even more evident. Here are three actionable tips to enhance emotional intelligence and build resilience:

  • 1. Practice Empathy: Empathy allows us to understand and share the feelings of others. In the face of economic challenges, it is essential to acknowledge and validate the emotions of both customers and employees. Taking the time to listen and understand their perspectives can foster stronger relationships and build trust.
  • 2. Embrace Change: Instead of resisting change, view it as an opportunity for growth and learning. Recognize that change is inevitable and that adapting to new circumstances is essential for survival. By maintaining an open mind and adopting a growth mindset, individuals and businesses can navigate economic challenges more effectively.
  • 3. Foster Collaboration: In times of uncertainty, collaboration becomes even more critical. Encourage teamwork and create an environment where diverse opinions are valued. By seeking input from others and working together towards shared goals, businesses can find innovative solutions to overcome economic challenges.


In conclusion, emotional intelligence and economic challenges are interconnected. The ability to adapt, understand diverse perspectives, and build relationships is crucial for individuals and businesses to thrive in difficult times. By incorporating the actionable advice of practicing empathy, embracing change, and fostering collaboration, individuals can enhance their emotional intelligence and navigate the challenges posed by increased transaction costs in Lagos State. By doing so, they can not only overcome the hurdles but also emerge stronger and more resilient than before.

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