"How Y Combinator Started: Designing for Buying in Product-Led Growth"
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Sep 05, 2023
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"How Y Combinator Started: Designing for Buying in Product-Led Growth"
In the world of startup funding and product-led growth, there are two stories that stand out: the story of how Y Combinator started and the story of designing for buying in product-led growth. While these may seem like disparate topics, there are actually some common points that connect them naturally.
Y Combinator, known as the standard source of seed funding, started with a simple idea: investors should be making more, smaller investments and funding hackers instead of suits. They also believed in funding younger founders. This idea was revolutionary at the time and has since become the foundation of Y Combinator's success.
Similarly, product-led growth companies need to go beyond serving individuals and start serving collaborators, teams, their leaders, and companies as a whole. This shift in focus is crucial for extending upmarket and breaking through the ceiling in product-led growth. Understanding and adapting the product to differing needs and buying processes is essential.
Another common point is the need for a portfolio of top-of-funnel strategies to complement organic viral adoption. Just as Y Combinator funded a bunch of startups at once to learn how to be angel investors, product-led growth companies need to invest in various strategies to attract and retain customers. It's not enough to rely solely on organic growth.
When it comes to designing for buying in product-led growth, there are three actionable pieces of advice to keep in mind:
- 1. Do Your Recon: Understand the different problems you are solving for individuals, teams at different levels of scale, leaders, and other use cases/departments. This will help tailor your product to meet their specific needs.
- 2. Treat Land and Expand Like a User Journey: Just like a user journey, the process of landing and expanding within a company should be thoughtfully designed. It should be seamless and intuitive, ensuring that customers have a positive experience at every step.
- 3. Mind the Gaps: Building whole-company systems is hard, as it requires bridging functional scope and handoffs between teams. Leaders in product-led growth companies need to work across traditional silos, build trust across functions, and be incentivized and measured differently.
Additionally, pricing tradeoffs are a challenge that product-led growth companies often face. There are conflicts between prosumer and business pricing, SMB and enterprise pricing, and pricing for usage expansion versus revenue capture. Finding the right balance is crucial for sustainable growth.
It's important to note that product-led growth is only the beginning. Many founders make the mistake of thinking that hiring great sales and marketing people comes after getting the product right. However, product-led growth requires system-wide design from the start. It's not a sequential handoff but rather a holistic approach to building and scaling a company.
In conclusion, the stories of how Y Combinator started and designing for buying in product-led growth may seem unrelated at first, but they share common themes and lessons. By understanding the importance of funding hackers, serving different customer segments, investing in top-of-funnel strategies, and designing a seamless user journey, companies can break through the ceiling and achieve sustainable growth.
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