The Power of Trust and Scientific Decision-Making in the Digital Age


Hatched by Glasp

Jul 22, 2023

4 min read


The Power of Trust and Scientific Decision-Making in the Digital Age

In today's digital age, where social media has become an integral part of our lives, the influence of recommendations and decision-making has undergone a significant shift. Two distinct trends have emerged - the trust placed in friend and family recommendations by Gen Z and Millennials, and the scientific approach adopted by entrepreneurs. These seemingly unrelated concepts have more in common than meets the eye. Let's explore the connection and the actionable advice that can be derived from these trends.

According to data from 2019, the number of Gen Z individuals using social media to research brands and products has seen a staggering increase of nearly 40 percent between 2015 and 2019. This suggests that social media has become a prominent platform for product exploration. However, despite this reliance on social media, younger generations still place greater trust in product reviews and recommendations from friends and family than they do in influencers.

The statistics reveal an interesting insight into the mindset of these generations. When asked about their recent purchase decisions, 48 percent of respondents cited a discount on a product as their inspiration, while 39 percent mentioned recommendations from friends and family. This indicates that trust in personal connections and tangible benefits like discounts play a crucial role in influencing consumer choices.

Surprisingly, it is not the mega influencers with millions of followers who hold the most credibility in the eyes of consumers. The majority of respondents from the US and UK, approximately 56 percent, believe that influencers with up to 50,000 followers are the most trustworthy. This highlights the preference for smaller influencers who are perceived as more relatable and genuine.

Now, let's shift our focus to the entrepreneurial world. A study titled "A Scientific Approach to Entrepreneurial Decision Making: Evidence from a Randomized Control Trial" highlights how entrepreneurs who adopt a scientific approach to decision-making tend to outperform their peers. The study found that these entrepreneurs, who behave like scientists, not only perform better but are also more likely to pivot to a different idea rather than sticking to a failing one.

What exactly does it mean to behave like a scientist in the entrepreneurial context? It refers to adopting a systematic and evidence-based approach to decision-making. This approach, similar to the scientific method, involves gathering data, testing hypotheses, and analyzing results before making crucial business decisions.

The study further emphasizes that this scientific approach enhances precision in decision-making. It reduces the risk of pursuing projects with false positive returns, i.e., ventures that may initially seem promising but lack long-term viability. Simultaneously, it increases the likelihood of pursuing projects with false negative returns, i.e., ideas that may appear less promising initially but have untapped potential.

Combining the trust placed in friend and family recommendations with the scientific approach to decision-making, we can derive actionable advice for both consumers and entrepreneurs alike:

  • 1. For consumers: While social media provides a plethora of options and product information, don't underestimate the power of personal recommendations from friends and family. Seek their opinions and consider their experiences before making a purchase. Additionally, look beyond the mega influencers and explore the content shared by smaller influencers who might align more closely with your preferences.
  • 2. For entrepreneurs: Embrace the scientific approach to decision-making. Gather data, conduct experiments, and analyze results before committing to a particular business idea. Be open to pivoting if the evidence suggests that your current path may not lead to success. By adopting this mindset, you increase your chances of making informed decisions and achieving long-term success.
  • 3. For society as a whole: Recognize the importance of trust and evidence-based decision-making in shaping our digital landscape. Encourage the dissemination of accurate information, foster critical thinking, and support initiatives that promote transparency and authenticity in the online realm.

In conclusion, the power of trust and scientific decision-making in the digital age cannot be underestimated. Gen Z and Millennials rely on friend and family recommendations despite the rise of social media, while entrepreneurs who behave like scientists tend to outperform their peers. By embracing these trends and following the actionable advice, we can navigate the digital landscape with confidence, making informed choices and driving innovation forward.

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