The Intersection of Community Management and Personal Growth: Why it Matters and How to Get Started


Hatched by Glasp

Sep 30, 2023

4 min read


The Intersection of Community Management and Personal Growth: Why it Matters and How to Get Started


Community management has become increasingly important in today's digital age. It involves facilitating and nurturing the connections between users within a community. Just like how customer success plays a crucial role in business, community management focuses on building and maintaining relationships to achieve specific goals. In this article, we will explore the concept of community management and its significance, while also delving into the personal growth aspect of balancing productivity and finding fulfillment.

Understanding Community Management:

To grasp the essence of community management, we must first understand what a community represents. A community is a network of individuals who share common interests, goals, or emotional attachments. It can be classified along the dimensions of dynamics (active or passive) and objectives (purpose-driven or emotionally-driven). Additionally, communities can be categorized based on shared interests, physical locations, actions, or practices.

Community Management and Customer Success:

Interestingly, the underlying importance of community management mirrors that of customer success. Just as customer success focuses on ensuring the satisfaction and loyalty of customers, community management aims to foster a sense of belonging and engagement among community members. Both concepts recognize the significance of relationships in achieving success.

Harnessing the Power of Community for Learning:

Communities possess a wealth of knowledge that resides within the collective intelligence of its members and the environment they create. By actively participating in a community, individuals have the opportunity to tap into this knowledge and enhance their own learning. Whether it's through sharing insights, seeking advice, or engaging in discussions, communities can serve as valuable sources of growth and development.

The Influence of Community in Business:

In the realm of business, communities play a vital role in the purchasing process. Studies have shown that 84% of B2B purchases begin with a referral, while 81% of individuals trust business advice from friends and family. This highlights the power of communities in influencing purchasing decisions and the importance of community engagement for businesses.

Balancing Productivity and Personal Growth:

While productivity is often emphasized in today's society, it is crucial to question the reasons behind our relentless pursuit of optimization. Instead of focusing solely on how to get more out of every activity, we should also ask ourselves why we fear being ordinary and why we struggle to disconnect from technology. Real growth comes from understanding our motivations and aligning our actions with our true desires.

Playing the Right Game:

When it comes to personal growth and career success, it is essential to evaluate if we are playing the right game. Rather than chasing someone else's definition of success, we should strive to create our own version of a fulfilling and meaningful life. By aligning our actions with our values and passions, we can find true fulfillment and satisfaction.

Prioritizing Energy and Embracing Aliveness:

In our quest for productivity, it is easy to overlook the importance of nurturing our relationships and maintaining our well-being. Instead of striving to complete an endless to-do list, we should focus on giving our best energy to the people and activities that truly matter to us. Embracing what makes us come alive and finding balance between work and personal life is key to experiencing true fulfillment.

Actionable Advice:

  • 1. Cultivate meaningful connections within your community by actively participating in discussions and offering valuable contributions. Building relationships is an essential aspect of community management.
  • 2. Take time to reflect on your motivations and values to ensure that you are playing the right game in your personal and professional life. Aligning your actions with your true desires will lead to a more fulfilling journey.
  • 3. Prioritize your energy and focus on what truly brings you alive. Balance productivity with personal growth by dedicating time to nurturing relationships, engaging in activities that bring you joy, and taking care of your well-being.


Community management is not only crucial for businesses but also holds immense value for personal growth and fulfillment. By understanding the dynamics of communities and actively participating in them, we can tap into the collective knowledge and experience personal growth. Balancing productivity with personal well-being and prioritizing meaningful connections within communities are essential steps towards a more fulfilling and successful life.

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