Why Knowledge Organization is Essential for Learning UX

Why Knowledge Organization is Essential for Learning UX

In the field of User Experience (UX), it is often emphasized that one must have a comprehensive understanding of various disciplines. However, there seems to be a lack of opportunities to learn how to connect information from different fields and transform it into knowledge. In order to bridge this gap, it is crucial to develop a mindset that recognizes the interconnections and cultivate effective learning habits. Just like expanding a network, expanding knowledge requires a systematic approach.

Closing the loops in the learning process is a fundamental aspect of knowledge acquisition. This idea can be traced back to the PDSA loop, also known as the Deming cycle. Developed by W. Edwards Deming, an American engineer and quality control pioneer, this concept revolves around the Plan-Do-Study-Act framework. Ironically, when reflecting on my past experiences in various companies, I often see unfinished execution loops, representing missed opportunities for learning and growth.

In the realm of business execution, it takes immense discipline to view activities as a continuous loop and follow through with the study and act phases. Many individuals get easily distracted during execution, lured by shiny new projects or quick fixes. This lack of focus prevents them from harvesting the valuable insights and lessons from their ongoing endeavors, resulting in wasted time and effort. It becomes apparent that distractions and the sunk cost fallacy often go hand in hand.

The sunk cost fallacy suggests that one should not consider the costs already incurred in an activity. However, in the real world of business, accurately predicting payoffs is not always straightforward. This is where the PDSA cycle and other problem-solving methodologies come into play. They serve as a system for developing critical thinking skills, enabling organizations to foster an engaged and innovative workforce. Toyota and other lean manufacturing companies advocate for a culture of critical thinking and problem solving using PDCA, as they believe it empowers them to stay ahead of the competition.

When closely examining the Deming cycle, it becomes evident that it essentially embodies the scientific method applied to business. The key to successfully implementing PDSA lies in the organization's ability to close the loops it initiates. This means completing the entire cycle, from planning to studying the results and taking action accordingly. Only by doing so can an organization truly reap the benefits of continuous improvement and innovation.

To effectively apply these principles to the field of UX learning, it is essential to incorporate knowledge organization into the process. Here are three actionable pieces of advice to help you in this endeavor:

• 1. Develop a Learning Framework: Create a structured framework for your learning journey. This could include categorizing different topics, creating mind maps, or utilizing note-taking techniques. By organizing your knowledge, you can easily identify connections between different concepts and build a solid foundation.

• 2. Embrace Systems Thinking: Take a holistic approach to learning, considering how different pieces of information fit together. Instead of viewing each topic in isolation, strive to understand the broader context and interdependencies. This will enable you to uncover valuable insights and apply them in a more meaningful way.

• 3. Foster a Culture of Reflection: Actively reflect on your learning experiences and identify the gaps in your knowledge. Regularly review and analyze the outcomes of your projects or exercises. By embracing a mindset of continuous improvement, you can ensure that you close the loops and extract valuable lessons from each endeavor.

In conclusion, knowledge organization plays a vital role in effective UX learning. By recognizing the importance of closing the loops and incorporating the principles of the PDSA cycle, individuals and organizations can enhance their problem-solving capabilities and drive innovation. By adopting a systematic approach to learning, embracing systems thinking, and fostering a culture of reflection, you can unlock the full potential of your UX education and propel yourself towards success in this ever-evolving field.