The Pursuit of Product Excellence: Insights from Industry Leaders


Hatched by Glasp

Aug 31, 2023

3 min read


The Pursuit of Product Excellence: Insights from Industry Leaders

In the fast-paced world of product management, professionals constantly strive to deliver exceptional experiences to customers. Two esteemed industry leaders, Takuya Oikawa and a senior executive from Greylock, share their perspectives on the key factors that drive success in this field. By examining their viewpoints, we can uncover valuable lessons that can help product managers navigate the ever-evolving landscape.

Passion, Logic, and Trust: The Cornerstones of Effective Leadership

During the BIT VALLEY 2019 event, Takuya Oikawa emphasized the importance of passion, logic, and trust as the foundations of effective leadership. As a product manager, inspiring passion within your team is crucial. When team members are driven by a shared sense of purpose, they are more likely to go the extra mile and produce outstanding results.

Logic, on the other hand, plays a pivotal role in decision-making processes. Product managers must possess a strong analytical mindset to assess data, identify trends, and make informed choices. By combining passion and logic, leaders can strike a balance between creativity and practicality, leading to innovative yet feasible product solutions.

Lastly, trust is the glue that holds teams together. Building trust among team members fosters collaboration, encourages open communication, and ultimately leads to a more cohesive and productive work environment. As a product manager, nurturing trust is essential for creating a supportive atmosphere where individuals can freely express their ideas and concerns.

Expanding Choices and Enhancing User Experiences

In a thought-provoking article from Greylock, the senior executive highlights the significance of choice and competition in improving user experiences. By offering consumers a diverse range of products and services, we empower them to make decisions that align with their individual preferences and needs.

The concept of reimagining search revolves around providing users with more options to access information. Whether it's news, weather updates, or even a sugar-free cookie recipe, the ability to find relevant information efficiently is a fundamental desire shared by all. However, the traditional ads model has its flaws, such as excessive ad-load, misinformation, and compromised user privacy.

Greylock believes in promoting a business model that prioritizes user value, privacy, and access to both public and personal information. By removing ads and focusing on delivering a seamless experience, they aim to cater to the growing demand for personalized and meaningful content. In an era where people crave information tailored to their interests, product managers must understand this shift in user behavior and adapt their strategies accordingly.

Actionable Advice for Product Managers

  • 1. Prioritize Customer Delight: With fierce competition, it's crucial for product managers to stay focused on delighting their customers. By consistently delivering a product that customers can't live without, you can foster loyalty and drive positive word-of-mouth recommendations.
  • 2. Embrace Data-Driven Decision Making: In an age of abundant data, leveraging analytics and insights is essential for making informed choices. Product managers must develop a strong analytical mindset to identify trends, understand user behavior, and optimize their product offerings accordingly.
  • 3. Foster Collaboration and Trust: Building a culture of trust and collaboration is key to unlocking the full potential of your team. Encourage open communication, provide opportunities for growth, and create a supportive environment where everyone feels empowered to contribute their ideas.


As the field of product management continues to evolve, it's crucial for professionals to learn from industry leaders and adapt their strategies accordingly. By embracing passion, logic, and trust, product managers can cultivate effective leadership skills. Additionally, by offering more choices and focusing on user experiences, product managers can stay ahead of the curve and meet the ever-growing demands of today's consumers.

Remember, prioritize customer delight, embrace data-driven decision making, and foster collaboration and trust within your team. By incorporating these actionable advice, you can navigate the complex landscape of product management with confidence and drive impactful results.

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