The Role of Product Managers in Effective Communication and Decision-Making for Successful Projects and Businesses



Aug 29, 20234 min read


The Role of Product Managers in Effective Communication and Decision-Making for Successful Projects and Businesses


In the ever-evolving landscape of project management and business growth, the role of product managers has become increasingly crucial. They are responsible for not only overseeing the development and launch of new products but also ensuring effective communication within the team and making informed decisions. However, the challenges faced by product managers can vary, especially when more technical founders and C-level executives prefer direct involvement with engineers. In this article, we will explore the role and skills of product managers, the importance of effective communication, and the unique cognitive abilities that humans possess to tackle long-term challenges.

The Role of Product Managers:

Product managers play a significant role in the success of projects and businesses. Their primary responsibility is to ensure the smooth development and launch of new products. They act as a bridge between various stakeholders, including engineers, designers, marketers, and executives. This requires them to have a deep understanding of the product, its target audience, and the market landscape. By aligning the goals and expectations of different teams, product managers can drive the project towards success.

Effective Communication for Success:

One of the most critical skills that product managers need to possess is effective communication. This involves not only conveying information but also ensuring that everyone understands what is happening, when it is happening, and why it is occurring, especially when things change. When more technical founders or C-level executives prefer direct involvement with engineers, it can be challenging for product managers to be left out. However, by establishing clear lines of communication and fostering a collaborative environment, product managers can ensure that everyone is on the same page and working towards a common goal.

The Cognitive Abilities for Long-Term Thinking:

When it comes to long-term crises, humanity's record has often been less exemplary. Our response to the climate emergency, for example, has been painstakingly slow. However, humans possess unique cognitive abilities that enable them to think and plan over long timeframes. These abilities are rooted in our neuroanatomy, particularly the Marshmallow Brain and the Acorn Brain.

The Marshmallow Brain is an ancient part of our neuroanatomy that focuses our minds on instant rewards and immediate gratification. It pushes us towards seeking immediate pleasure rather than considering the long-term consequences. On the other hand, the Acorn Brain, located in the frontal lobe, is a relatively new part of our neuroanatomy. It gives us the ability to think, plan, and strategize over long timeframes.

Evolutionary psychologists and archaeologists offer several explanations for the evolution of our long-term thinking abilities. Wayfinding, the ability to navigate and orient oneself in physical space, was a survival skill developed over two million years. The presence of grandparents, especially maternal grandmothers, also played a role in reducing infant and child mortality, showcasing the importance of long-term support and relationships of trust and reciprocity. Furthermore, our ability to make complex tools enabled us to plan and execute actions with long time horizons.

Actionable Advice:

  • 1. Foster Effective Communication: As a product manager, prioritize effective communication within your team. Ensure that everyone understands their roles, responsibilities, and the overall project goals. Encourage open and honest communication, and establish regular check-ins to address any concerns or challenges.
  • 2. Embrace Long-Term Thinking: Recognize the importance of long-term planning and strategizing. Encourage your team to consider the long-term consequences and impacts of their decisions. Incorporate long-term goals into your project roadmap and ensure that they align with the overall vision of the company.
  • 3. Build Relationships of Trust: Establish a culture of trust and reciprocity within your team. Encourage collaboration and mutual support, and recognize the value of diverse perspectives. By fostering strong relationships, you can create an environment where everyone feels motivated and supported to work towards long-term success.


Product managers play a crucial role in the success of projects and businesses. By prioritizing effective communication, embracing long-term thinking, and building relationships of trust, they can drive projects towards success. In a world where humanity's response to long-term crises has often been slow, it is essential to tap into our unique cognitive abilities to become part-time residents of the future. By doing so, we can tackle long-term challenges such as the ecological crisis and create a better future for generations to come.


  1. "Product Manager's Role and Skills | Glasp", (Glasp)
  2. "How Humans Grew Acorn Brains", (Glasp)

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