The Importance of Organizing Knowledge in UX Learning and the Pitfalls of Consumer Product Metrics



Jun 21, 2023 • 2 min read


The Importance of Organizing Knowledge in UX Learning and the Pitfalls of Consumer Product Metrics

When it comes to learning user experience (UX), knowledge organization is crucial for success. The first text highlights this point, emphasizing that a lack of knowledge organization can lead to confusion and hinder the learning process. In UX, there are various concepts, principles, and techniques that need to be understood and applied effectively. Thus, organizing this information in a structured and accessible way can help learners retain and apply it more efficiently.

Similarly, in consumer product development, metrics play a significant role in measuring success and informing decisions. However, the second text argues that most consumer product metrics are flawed and unreliable. This is because they often focus on short-term gains, neglect user engagement and satisfaction, and fail to capture the true value of a product. Therefore, relying solely on metrics can lead to misguided strategies and poor outcomes.

Both texts highlight the importance of taking a comprehensive and holistic approach to UX and product development. In UX learning, knowledge organization should involve not only memorizing concepts but also understanding their interrelationships and practical applications. For example, learners should be able to connect user research methods with design principles and usability testing. Similarly, in product development, metrics should not be the only factor in decision-making. Companies should also consider user feedback, market trends, and long-term goals to create valuable and sustainable products.

Moreover, both texts stress the importance of empathy in UX and product development. UX designers and product managers need to understand their users' needs, goals, and behaviors to create solutions that meet their expectations. They should also consider the social and cultural contexts in which their products will be used. By empathizing with users, designers and managers can create products that are not only functional but also meaningful and satisfying.

In conclusion, learning UX and developing consumer products require more than just technical skills and metrics. Knowledge organization, a holistic approach, and empathy are essential ingredients for success. By applying these principles, UX designers and product managers can create products that not only meet business objectives but also enhance users' lives.


  1. "UXの学習に知識整理が欠かせない理由", (Glasp)
  2. "Why consumer product metrics are all terrible", (Glasp)

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