Mastering Self-Awareness and Effective Feedback for Success

Gina Martinez

Gina Martinez

Mar 01, 20243 min read


Mastering Self-Awareness and Effective Feedback for Success


In the fast-paced and competitive world we live in, it is not uncommon to encounter skepticism or resistance when presenting new ideas or approaches. The phrase "I've seen this before, it didn't work" can be disheartening, but it is crucial to remain self-aware and adaptable in such situations. This article explores the importance of self-awareness and the effective use of Situation-Behavior-Impact (SBI™) feedback tool to navigate challenges and achieve success.

The Power of Self-Awareness:

Self-awareness is a fundamental trait that allows individuals to understand their own emotions, thoughts, and behaviors. It enables us to recognize our strengths and weaknesses, providing a solid foundation for personal growth and development. When faced with skepticism or a negative response to our ideas, being self-aware allows us to reflect on our approach and make necessary adjustments. It prompts us to consider whether we have presented our ideas in the most compelling and convincing way.

Crafting a Compelling Narrative:

To overcome resistance, it is essential to weave a narrative that connects all the pieces and makes sense to the audience. Fundraising, for instance, requires a well-packaged story that resonates with potential investors. By being super self-aware, we can identify any gaps or weaknesses in our narrative and address them proactively. This level of self-awareness allows us to adapt and refine our approach, increasing the likelihood of success.

The SBI™ Feedback Tool:

When providing feedback, it is natural to make assumptions and jump to conclusions about someone's behavior. However, this can cloud our judgment and hinder effective communication. The Situation-Behavior-Impact (SBI™) feedback tool, developed by the Center for Creative Leadership, offers a structured approach to providing feedback that is objective and focused on the impact of the behavior rather than personal judgments.

The SBI™ model consists of three key components:

  • 1. Situation: Describe the specific context or circumstances in which the behavior occurred. This sets the stage and provides clarity for the feedback recipient.
  • 2. Behavior: Clearly articulate the behavior or action that you observed. Be specific and avoid generalizations or assumptions.
  • 3. Impact: Explain the impact that the behavior had on you or others. Focus on the consequences rather than personal opinions or emotions.

By utilizing the SBI™ framework, feedback becomes more constructive and actionable. It allows individuals to receive feedback without feeling attacked or judged, fostering a culture of growth and continuous improvement. Moreover, it provides a clear roadmap for behavior change, ensuring that the feedback recipient understands the specific areas they need to address.

Actionable Advice for Success:

  • 1. Foster a growth mindset: Embrace challenges and setbacks as opportunities for learning and improvement. By cultivating a growth mindset, you are more likely to remain resilient in the face of skepticism or resistance. Use self-awareness to identify areas for growth and actively seek feedback to fuel your personal development.
  • 2. Practice active listening: When faced with skepticism or negative feedback, it is crucial to listen carefully and understand the concerns or objections raised. Actively listening demonstrates empathy and allows you to address the underlying issues effectively. Avoid becoming defensive and instead focus on finding common ground and potential solutions.
  • 3. Continuously refine your narrative: As you encounter resistance or skepticism, take the time to reflect on your narrative and presentation style. Seek feedback from trusted individuals who can provide valuable insights. Be open to making adjustments and improvements, ensuring that your story resonates with your audience.


Mastering self-awareness and effective feedback are essential skills for navigating challenges and achieving success. By being super self-aware, we can adapt our approach and refine our narrative to overcome skepticism. The SBI™ feedback tool provides a structured framework for delivering feedback that is objective and focused on behavior impact. By fostering a growth mindset, practicing active listening, and continuously refining our narrative, we can thrive in the face of resistance and turn skeptics into believers.


  1. "For when someone says “I’ve seen this before, it didn’t work” — D'Arcy Coolican", (Glasp)
  2. "Situation-Behavior-Impact", (Glasp)

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