The Journey from Nightmare Boss to a Great Leader: Lessons Learned and Insights Gained

Feranmi Olaseinde

Feranmi Olaseinde

Oct 10, 20233 min read


The Journey from Nightmare Boss to a Great Leader: Lessons Learned and Insights Gained


Being a boss is not just about delegating tasks and expecting perfection from your team. It requires effective leadership skills, the ability to set clear expectations, and understanding the strengths and weaknesses of your employees. In this article, we will explore the common points between two seemingly unrelated topics: avoiding becoming a nightmare boss and the challenges faced by businesses and customers due to increased Point of Sale (PoS) transaction costs in Lagos State. By delving into these issues, we can uncover valuable insights that will help us become better leaders and navigate through challenging situations.

Setting Employees Up for Success:

One of the key reasons behind becoming a nightmare boss is the failure to set employees up for success. Expecting perfection without providing proper guidance and articulating vision for their roles can lead to frustration and demotivation. Instead, great leaders understand the importance of identifying their employees' strengths and leveraging them effectively. While certain skills can be honed, it is crucial to acknowledge individual talents and assign roles accordingly. By doing so, a leader creates a team that feels comfortable sharing ideas and providing feedback, ultimately fostering a culture of collaboration and continuous improvement.

The Importance of Boundaries:

In the fast-paced world of business, it is easy to fall into the trap of always saying "yes" to clients. However, setting boundaries with clients and keeping expectations realistic for staff is vital for maintaining a healthy work environment. While there may be instances where immediate turnarounds or going the extra mile are necessary, it is equally important to protect the well-being of the team. By learning to say "no" when needed, leaders can prevent burnout, ensure quality work, and build trust within their team. This balance between client satisfaction and employee well-being is crucial for transforming from a not-so-great boss to a great one.

Lessons from Increased PoS Transaction Costs:

In Lagos State, businesses and customers are facing challenges due to increased PoS transaction costs. While this topic may seem unrelated to leadership, there are valuable insights to be gained. The economic downturn and high inflationary pressures have caused businesses to bear the brunt of these increased costs. Similarly, as leaders, we often face external pressures that can impact our decision-making and the way we interact with our team. It is important to recognize these challenges and find creative solutions to mitigate their impact. Just as businesses in Lagos State must find ways to navigate through this situation, leaders must adapt and find innovative ways to lead their teams effectively.

Actionable Advice:

  • 1. Communicate clear expectations: As a leader, it is essential to articulate your vision and set clear expectations for your team. This ensures that everyone is aligned and working towards a common goal. Regularly check in with your employees to provide feedback and guidance, fostering a sense of ownership and growth.
  • 2. Delegate effectively: Recognize the strengths and weaknesses of your team members and delegate tasks accordingly. Empower them to take ownership of their work and provide support when needed. This not only improves efficiency but also allows individuals to thrive in their areas of expertise.
  • 3. Foster open communication: Create a culture of open communication where team members feel comfortable sharing ideas, providing feedback, and expressing concerns. This promotes collaboration, innovation, and trust within the team.


Becoming a great leader is a journey that requires continuous learning and self-reflection. By avoiding the pitfalls of being a nightmare boss and understanding the challenges faced by businesses and customers, we can gain valuable insights and become better leaders. By setting employees up for success, establishing boundaries, and learning from external challenges, we can create a positive work environment that fosters growth, collaboration, and success. So, let's embrace these lessons, implement the actionable advice provided, and strive to become the exceptional leaders our teams deserve.


  1. "4 Ways to Avoid Becoming A Nightmare Boss | Entrepreneur", (Glasp)
  2. "Increased PoS Transaction Costs in Lagos State Pose Challenges for Businesses and Customers", (Glasp)

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