Increased PoS Transaction Costs in Lagos State Pose Challenges for Businesses and Customers

Feranmi Olaseinde

Feranmi Olaseinde

Aug 11, 20234 min read


Increased PoS Transaction Costs in Lagos State Pose Challenges for Businesses and Customers

The recent increase in Point of Sale (PoS) transaction costs in Lagos State has raised concerns among businesses and customers alike. This development comes at a time when the state is already grappling with high inflation and an economic downturn, making it even more challenging for businesses to thrive and for customers to afford basic goods and services.

The decision to raise PoS transaction costs has sparked debates and discussions among stakeholders. While some argue that it is necessary to boost revenue generation for the state, others believe that it will only further burden businesses and hinder economic growth. Regardless of the differing opinions, it is clear that this increase will have a significant impact on businesses and customers in Lagos State.

One of the main challenges that businesses will face as a result of the increased PoS transaction costs is the additional financial burden. Small and medium-sized enterprises (SMEs) already struggle to stay afloat amidst the economic downturn, and this added cost will only exacerbate their financial woes. Many businesses may be forced to pass on these costs to their customers, leading to higher prices for goods and services. This, in turn, will put a strain on the wallets of customers who are already grappling with the effects of inflation and reduced purchasing power.

Furthermore, the increased PoS transaction costs may discourage customers from using electronic payment methods and push them towards cash transactions. This not only poses a risk to the safety and security of customers who have to carry around large sums of cash, but it also hampers efforts towards a cashless economy. The Central Bank of Nigeria has been actively promoting the use of electronic payment methods to reduce the reliance on cash and improve financial inclusion. However, with higher transaction costs, customers may be deterred from using PoS machines and revert to cash transactions, thereby stalling progress in this regard.

The World Bank's president, David Malpass, recently announced his visit to Nigeria to meet with an entrepreneur who has successfully created over 1500 jobs. This visit comes as a ray of hope amidst the challenges faced by businesses and customers in Lagos State. The World Bank aims to identify opportunities to create jobs for young people and women, address energy needs, and explore the potential for digitization. These focus areas align with the needs of the Nigerian economy and can potentially provide much-needed support and solutions.

In light of the challenges posed by the increased PoS transaction costs and the visit of the World Bank president, it is crucial to consider actionable advice that can help businesses and customers navigate these circumstances:

  • 1. Businesses should explore alternative payment methods: With the increase in PoS transaction costs, businesses should consider diversifying their payment options. This could include offering mobile money transfers, accepting payment through digital wallets, or even exploring cryptocurrency payment solutions. By providing customers with more options, businesses can mitigate the impact of higher transaction costs and cater to a wider range of customers.
  • 2. Customers should embrace digital payment methods: Despite the increase in PoS transaction costs, customers should continue to embrace digital payment methods whenever possible. By utilizing mobile banking apps, online payment platforms, and other electronic payment solutions, customers can contribute to the development of a cashless economy. Additionally, customers can take advantage of any incentives or discounts offered by businesses for using digital payment methods, thereby offsetting the increased transaction costs.
  • 3. Stakeholders should engage in constructive dialogue: It is essential for all stakeholders, including businesses, customers, policymakers, and regulatory authorities, to engage in constructive dialogue regarding the impact of increased PoS transaction costs. By voicing concerns, sharing insights, and proposing alternative solutions, stakeholders can work together to find a balance between revenue generation for the state and the sustainability of businesses and affordability for customers.

In conclusion, the increased PoS transaction costs in Lagos State pose significant challenges for businesses and customers, especially in the midst of high inflationary pressures and an economic downturn. However, by exploring alternative payment methods, embracing digital payment solutions, and engaging in constructive dialogue, stakeholders can navigate these challenges and find sustainable solutions. The visit of the World Bank president also brings hope for job creation, addressing energy needs, and promoting digitization in Nigeria, signaling potential opportunities for economic growth and development.


  1. "Increased PoS Transaction Costs in Lagos State Pose Challenges for Businesses and Customers", (Glasp)
  2. "World bank president to visit entrepreneur in Nigeria creating over 1500 jobs, address energy needs, others", (Glasp)

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