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• At work, this becomes even more intense: unwritten rules are set by workers with tenure, influence, and power (not to mention how much we’ve had to re-negotiate these norms with the rise of remote work this past year). And perhaps even more so than socially, not following the unwritten norms at work can have serious consequences
• I borrowed this approach from Abby Falik and ask all my team members create their User Manuals that cover: My work style  What I value What I don’t have patience for How best to communicate with me My typical schedule How to help me What people misunderstand about me
• Slack emojis can be widely interpreted – let your co-workers know what certain emojis mean to you and when to use them for quicker + clearer communication.
• I can’t emphasize this enough – we can’t expect our co-workers to be mind-readers. Tell people how you’d like to be helped.
• As a leader, you can’t be expected to have unshakeable confidence. Acknowledging your own struggles and insecurities can enable others to step up and help you.

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