Top Highlights

• The pandemic offered a once-in-a-lifetime opportunity for knowledge workers to redefine archaic relics from the industrial revolution. (Um hello, 9-to-5.)
• If the right team is hired and they are given clear goals, direction and accountability – we trust that they will hit their deadlines.
• Another concept we talk a lot about is something called a “trust battery.” It’s charged at 50 percent when people are first hired. And then every time you work with someone at the company, the trust battery between the two of you is either charged or discharged, based on things like whether you deliver on what you promise.
• No sending internal emails (period) A baseline expectation of checking Slack 1x per day Recommendation for “scheduled send” on the weekend Completely “off-the-grid” (and unlimited) vacations
• Fully-remote work requires constant over-communication, since you can’t rely on the small “side-bar conversations” that happen in the physical office.

Tags

Domain