We can call this perceived design of alignment amidst a leader’s words and conducts, the strong connect between espoused and enacted values, the psychological contracts, promise-keeping and trustworthiness as behavioural integrity.
The gaps between the values can be felt from organizational and managerial behaviours
When they go through this, the staff becomes progressively distrustful (Kanter & Mirvis, 1989). The opulent organizational announcements do not even stimulate staff anticipations and their psychological contracts
manager’s words and promise-keeping is a major concern
The findings suggest that when BI is boosted, then commitment to espoused values of the organization can be enhanced.
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