Top Highlights

• Low-code/no-code applications allow organizations to build custom systems without hiring teams of developers or compromising on just close enough software for administrative tools; workflow or case management systems (a modern take on traditional business process management tools); virtual assistants or chatbot tools; and function-specific tools in...
• Low code/no code (LC/NC) applications can provide a close fit to business requirements, can be implemented quickly, and typically cost much less than systems developed in-house. These applications don’t accomplish these benefits by magic, they turn over development to users instead of professional system developers. With point-and-click or pull-dow...
• Other examples of LC/NC tools include low-code workflow or case management systems (a modern take on traditional business process management tools); virtual assistants or chatbot tools; and function-specific tools in the marketing space. They, too, now offer interfaces that make creating new applications and digital capabilities more of a matter of...
• LC/NC software development approaches support a variety of application types. Small business transactional systems are perhaps the most common. These are applications that process business transactions — tools such as human resource management (e.g., performance appraisal), reservation management for restaurants or other experiences, order quote cr...
• Another common one is small-scale automation capabilities. Automation of large-scale enterprise processes and workflows should generally be done by professional developers, but many firms also have smaller workflows to automate. Like more sophisticated robotic process automation, the LC/NC versions can reach into databases, email, and transactional...

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Eunice Braga

https://hbr.org/2021/06/when-low-code-no-code-development-works-and-when-it-doesnt Accessed 10/12/2023 2:45 AM