Top Highlights

• While avoiding failure may protect short-term performance, it hinders long-term growth and innovation. When employees take less risks and stay within their comfort zones, they miss opportunities to stretch their abilities and experiment with innovative solutions.
• Designing a Portfolio The key to designing failure tasks lies in creating a balanced portfolio of both performance goals and learning goals.
• Building in Roadblocks Once the portfolio of performance and learning tasks is established, the next step is to design the roadblocks for the learning tasks.
• 1. Use constraints. Deliberately place constraints on the task that help employees to think creatively.
• 3. Throw in extreme boundary conditions. Create tasks that push employees to deal with extremes outside the norm. This might involve introducing an edge case where the AI feature must work with extremely limited user interaction — for example, generating product recommendations for new customers with minimal browsing history or purchase data. This ...

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