Top Highlights

• To excel in this new era of AI-human collaboration, most people will need one or more of what we call “fusion skills”—intelligent interrogation, judgment integration, and reciprocal apprenticing.
• Intelligent interrogation involves prompting LLMs (or in lay terms, giving them instructions) in ways that will produce measurably better reasoning and outcomes. Put simply, it’s the skill of thinking with AI.
• Judgment integration is about bringing in your human discernment when a gen AI model is uncertain about what to do or lacks the necessary business or ethical context in its reasoning.
• With reciprocal apprenticing, you help AI learn about your business tasks and needs by incorporating rich data and organizational knowledge into the prompts you give it, thereby training it to be your cocreator.
• Empirical research consistently shows that ad hoc instructions—the way most employees prompt LLMs today—lead to unreliable or poor outcomes, especially for complex reasoning tasks.

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