When AI Teammates Come On Board, Performance Drops
hbr.org
tudied the impact of artificial intelligence on team functioning. They asked 110 two-person teams to play 12 rounds of Super Mario Party’s Dash and Dine, a video game in which players must collect ingredients for a recipe. After the first six rounds of play, one member of some teams was replaced by
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Summary
- 🤖 When AI teammates join a team, performance drops.
- 🎮 Study used a video game to test the impact of AI on team functioning.
- 📉 Teams with AI members gathered fewer ingredients than teams without AI.
- 😔 AI causes team sociability to fall, leading to decreased motivation and effort.
- 💼 Companies should consider pairing AI with skilled employees for optimal performance.
Top Highlights
- tudied the impact of artificial intelligence on team functioning. They asked 110 two-person teams to play 12 rounds of Super Mario Party’s Dash and Dine, a video game in which players must collect ingredients for a recipe. After the first six rounds of play, one member of some teams was replaced by an intelligent agent. Over the next six rounds, th...
- we wanted to understand how AI affects organizational teams internally.
- We were curious about the consequences of adding intelligent agents to teams, and not just for the people interacting directly with those agents. We also wanted to see what impact it had on the behavior and attitudes of colleagues who observed those interactions.
- The AI players proved themselves far superior to the human ones in the rounds of individual play.
- Only 3% of the human players outperformed the AI players. In fact, even in their worst rounds, the AI players outperformed 30% of the human players.
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