Top Highlights

• As we look toward 2024, we can expect disruption to continue. Gartner research has identified nine trends that will shape work in the next year. Leaders who proactively develop explicit business and talent strategies to navigate these trends will give their organizations a competitive advantage in both talent outcomes and achieving the organization...
• 1. Organizations will offer creative benefits to address the costs of work. Employees who have shifted to working remotely or in a hybrid environment have experienced what it is to work without bearing the costs — financial, time, and energy — associated with going into an office daily. According to our research, 60% of employees say the cost of go...
• What was once largely assumed — that employees bear certain costs of work when they agree to take a job — can no longer be taken for granted, particularly given that there isn’t a definitive relationship between location of work and performance. Gartner research has found that in-office requirements do not have a statistically significant impact on...
• 2. AI will create, not diminish, workforce opportunity. A 2023 Gartner survey found that 22% of employees expected AI to replace their job in the next five years. Despite this anxiety, in the short- to medium-term, GenAI won’t replace many jobs, but it will lead jobs to be redesigned to include new responsibilities, such as interacting with GenAI t...
• 3. Four-day workweeks will move from radical to routine. Previously considered a radical departure from the traditional schedule, a four-day workweek has been raised in union negotiations and become the preference of many workers. A 2023 Gartner survey revealed 63% of candidates rated “four-day workweek for the same pay” as the top new and innovati...

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