Top Highlights

• When people from different groups come together to cross-collaborate on important strategic challenges, there will be low trust between the individuals who haven’t worked together before
• Fortunately, contrary to common belief, trust is not a prerequisite for teamwork and collaboration. Research on teaming and collective intelligence suggests that if we focus on getting a few things right, new constellations of people can collaborate effectively before they’ve had time to build trust.
• Two things stand out as critical to collaborative decision making on complex challenges.
• First, in a fast-changing environment, you need access to accurate and updated data in order to make good decisions.
• being able to include new individuals and their information into teams and decision-making processes is the second requirement for collaborative decision making

Domain