Top Highlights

• the purpose of vacation is defeated if we return to a backlog of emails, especially when many of the notes are old news or the requests are resolved
• A friend at a publishing house routed all of his emails during vacation directly to the trash, and then told senders to resend it if it was still important after he returned. He had three emails that first day back
• Share the Meaning Share a meaningful piece of information that can be a conversation starter next time you speak to the person.
• Offer a Resource Another option is to share a resource that will speak to your audience. Consider the people who email you most when selecting an appropriate resource.
• Customize Your Message Some email systems allow the sender to draft one note for internal people and a different note for those outside the organization.

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