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• Finally, we have found that it is critical to regularly and openly take stock of how people feel about the meetings they attend and about their work process more generally. Frustration, resentment, and even hopelessness are signals that people are falling back into bad patterns. Moreover, changing protocols and behaviors takes time, and sustaining ...
• We suggest brief weekly check-ins for a few months, until the new norms, processes, and attitudes are in place. After that, every other week should do it. Regardless of the frequency of pulse checks, people should have regular, structured forums in which to express their frustrations and surface problems as well as to improve how the team works tog...
• As we have witnessed at multiple companies in a range of industries, altering something as basic as meetings can have far-reaching implications. One manager reflected, “We started communicating more openly and honestly, which enabled us to better help each other….We helped each other prioritize, we helped each other find access to other resources, ...

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