If I can’t state the problem in a clear and precise way, I don’t understand it properly
Problem-solving is one of the most underestimated skills. It’s the 2nd most important competency, according to the Harvard Business Review survey among 300,000 Managers.
the TOSCA Framework used by strategy consultants to define problems: Trouble, Owner, Success, Constraints, and Actors.
The Trouble
The trouble is not the real problem. It’s the symptom — a gap between the status quo and a desired future state. It triggers our journey of problem-solving.
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