Top Highlights

• Anything of worth is rarely achieved alone. The main actor is always surrounded by a diligent and capable supporting cast, able to make the performance that much better.
• The technology industry is facing a skills crisis. This isn’t because we don’t know how to write software or how to scale our infrastructure. We’ve been getting a lot better at that. Instead, it’s because we don’t know how to manage people.
• Consider this: you can create the conditions that allow others to succeed, to learn, to feel psychologically safe, and to be creative. You can be the person who helps your staff grow and achieve way beyond the level they thought was possible. You can create the team that allows people to enjoy turning up to work each day, ready to tackle challengin...
• That’s because doing management diligently, skillfully, and empathetically is hard. It is a rare skill.
• You’ll get better every day. It’s an art, not a science. It’s a mixture of your creativity, your personality, your heart, your mind, your ethics, and your values.