Top Highlights

• Digital tools such as Zoom, Microsoft Teams, Google Chat, and Slack went from useful supplements to the primary enablers for daily interactions with coworkers.
• Unsurprisingly, technology companies were the first to see the opportunities that remote work offers.
• Employees worked from home or kept flexible hours by using broadband technology to communicate with the main office from any remote location.
• Sun saved half a billion dollars by reducing 15 percent of its real estate holdings (2.6 million square feet) in California while adopting geographically dispersed teams to be closer to their markets.
• Between 2000 and 2015, U.S. multinational companies alone hired 4.3 million employees domestically versus 6.2 million employees overseas—that means millions of people who need digital technology if they are to communicate with the United States, not to mention the millions of domestic workers who work virtually from home over a distance of a few mi...