Top Highlights

• the result with actionable clarity, a clear idea of exactly what the first action step is, and a crystal-clear concept of what success looks like when expectations are fulfilled.
• Employees invest their effort and energy in a company, and the currency they hope to receive
• in return, which is much more satiating than a paycheck, is this sense of dignity, value, and purpose.
• They want to experience how good it feels to meet expectations and be seen as contributing, competent, and important.
• Using outdated methods of triggering traditional accountability with your team compels them to avoid instead of engage, become discouraged instead of empowered, stuck instead of innovative, and resentful instead of inspired.