Top Highlights

• This is a book from two friends who each had to learn, somewhat painfully, the importance of acknowledging emotion at work.
• the future of work is emotional. No scripts exist for our most difficult professional interactions.
• ignoring our feelings at work, we overlook important data and risk making preventable mistakes. We send emails that cause unnecessary anxiety, we fail to find work meaningful, and we burn out.
• you need to learn to be reasonably emotional.
• how much we interact with our colleagues. Today, the top skills employers seek are the ability to work on a team and the capacity to communicate verbally with others.