Top Highlights

• Problem
• How do you deal with these trade-offs, all these tension fields? I actually have moved myself to a different mindset: How do you move these tension fields? Most people act as they do because of boundaries that are placed upon them. But they react to the symptoms, not to the boundaries. So most CEOs would react to the symptoms: “Are the shareholders...
• Before, I was one of those guys who, when I came up with one idea, one conclusion, I’d just stick with it. Like, I was just too stubborn to change it. “That’s the answer, I’m sticking with it.” Like how you do multiple choice: the first question you circle, you think, “Is it wrong? Should I circle something else?” I’d just stick with it. [That’s] j...