If we have data, let's look at data. If all we have are opinions, let's go with mine.
Blind, Yellow Cab drivers are completely outgunned in the competitive transportation market. They don't have what it takes to compete: data.
Employees are data literate: They understand how to access the data they need, how to analyze it, and how to communicate it well.
Third, these businesses create a data dictionary, a common language of metrics used by the company. When sales and marketing refer to a lead, the definition of a lead must be consistent across both teams. Often, different teams within a company define metrics in unique ways. Though convenient for the individual team, this approach creates confusion...
But the amount of data that companies store today has exploded. According to IDC, from 2013 to 2020, the digital universe will grow by a factor of 10, from 4.4 trillion to 44 trillion gigabytes. It more than doubles every two years. This supernova of data contains insights relevant for every person within an organization.
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