Category design involves creating a great product (along with its experience), a great company, and a great category at the same time. It is a broad, deep discipline that impacts every part of a company and its leadership team.
A company that best frames a problem is the company that often comes to define and take the category. Put another way: winning companies today market the problem, not just the solution.
“We reinvented the category as something much more broadly applicable and more important for the world,”
It had to convince people who were not data experts that they could get their hands on powerful, easy-to-use analytics.
yet informed by a worldview forged in many corners of the world. Al is from Australia.
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