Top Highlights

• Hands that are gesturing quickly – Tells people you are excited, interested, and passionate
• Steepled hands, palms facing each other with fingertips touching – Tells people you are an expert on the topic you are discussing.
• importantly, in terms of creating rapport, you are letting this person know that you are interested in their opinion.
• totally understand what you mean because….”
• Each of these statements, when followed by a story relating your personal experience, tells the other person that you get them because you have been through what they have been through. You understand how they feel