Top Highlights

• (discovering new information through experiments, observations, interviews, surveys, and calculations)
• unnecessarily to find the appropriate section.• Conciseness. A document must be concise enough to be useful to a busy reader. You can shorten most writing by 10 to 20 percent simply by eliminating unnecessary
• those who consume them. Often, that interaction goes in both directions. Using social media and new technologies, technical communicators can collaborate
• Technical communication encompasses a set of activities that people do to discover, shape, and transmit information.Technical communication begins with listening, speaking, and reading.
• In short, when you produce technical communication you use the four basic communication skills—listening, speaking, reading, and writing—to analyze a problem, find and evaluate evidence, and draw conclusions. These are the same skills and processes you use when you write in college, and the principles you have studied in your earlier writing course...