Top Highlights

• all disciplines a few big ideas carry most of the freight. The important thing is not to ignore any of the main disciplines, because life is one big bundle of interconnectedness. Your chances of understanding what’s really going on are much better if you look at the world through a multidisciplinary lens. Decisions are wiser when we appreciate how ...
• keep six honest serving-men (They taught me all I knew); Their names are What and Why and When And How and Where and Who
• We can be too quick to blurt out what we believe are the correct answers, when more value can be gained by searching for a better question. A questioning mentality is far more effective than a knowing mentality. Once we have declared an answer, our biases towards commitment and consistency cause us to defend our answer, wasting energy that would be...
• Entrepreneurs and innovators can relate to Kipling’s honest serving-men. While good managers ask how questions, innovators also ask why, why not and what if questions. Innovators can combine healthy scepticism with a lack of cynicism. They proceed with a mind that is open to possibility.
• How to be Interesting which might be summarised in two words: Be interested. Ask questions and let your tone be gentle and inquisitive.