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• People work better when they have responsibility. We talk about what needs to be done, and then I assume it is done. I like to know what’s going on but I’m not double-checking and triple-checking.’ She says that beneath her in the organisation are ‘really smart people who can do things I can’t do.
• what our customers like, and then we design it and produce it.’ For more than a decade, the group opened at least one new store somewhere in
• Not the vague ‘How do we get better?’ Or the unspecific ‘What improvements have there recently been in cycling we could learn from?’ But, according to Dave Brailsford, the very targeted question, ‘What does it take to have a British winner of the Tour de France?’ Because no British team had ever won it, it was a widely held view that no British tea...
• ‘What is required to win baseball matches?’ he followed
• ‘How do I get better value for money from my recruitment strategy?’