Top Highlights

• just can’t overrule the way our brains work, even though we know the answer it’s coming up with is wrong.
• And you knew that, if you’d only bothered to think about it.
• It’s another shortcoming to be aware of in our problem solving – the assumption that the information we have to hand is all the information we need. And the assumption that there’s nothing to gain by challenging what the information tells us.
• successfully solving problems, seizing opportunities and innovating isn’t about following a dry, dusty process. It’s about being in the ‘right frame of mind’. It’s about thinking creatively.
• ‘Good things come to those who wait’.