Top Highlights

• Oscillating Systems Alternating positive and negative feedback[a. ] produces a special form of stability represented by endless oscillation between two polar states or conditions. In Human Systems, the phenomenon is perhaps best exemplified by certain committees whose recommendations slowly oscillate between two polar alternatives, usually over a p...
• PEOPLE IN SYSTEMS DO NOT DO WHAT THE SYSTEM SAYS THEY ARE DOING
• The power of the Naming Effect should not be underestimated. It is literally the power to bring new “realities” into existence.[g.] Because of this power the various wars on “crime,” “poverty,” “addiction,” and the like not only continue in a state of chronic failure: they are doomed to be waged forever, so long as they continue to be framed in tho...
• THE BIGGER THE SYSTEM, THE NARROWER AND MORE SPECIALIZED THE INTERFACE WITH INDIVIDUALS
• BAD DESIGN CAN RARELY BE OVERCOME BY