Top Highlights

• Having a clear set of principles and practices firmly in place will act like a foundation. It will ground you and make you more resilient in challenging situations.
• The main goal of all facilitation activities is to enhance the effectiveness of others, whether that’s the personal effectiveness of an individual who is being coached, the ability of a team to reach its goals, or the overall wellness of an organization and its culture.
• Organization Development is a planned effort to increase organization effectiveness and health through planned interventions in the organization’s processes using behavioral science knowledge.
• Practicing Organization Development: A Guide for Consultants by Rothwell, Sullivan and McLean. (1995, Jossey-Bass).
• Peter Block in his seminal work Flawless Consulting: “You are consulting anytime you are trying to change or improve a situation but have no direct control over the implementation. If you had control you’d be managing.”