Some Basic Feelings We All Have Feelings When Needs Are Fulfilled Feelings When Needs Are Not Fulfilled Amazed Angry Comfortable Annoyed Confident Concerned Eager Confused Energetic Disappointed Fulfilled Discouraged Glad Distressed Hopeful Embarrassed Inspired Frustrated Intrigued Helpless Joyous Hopeless Moved Impatient Optimistic Irritated Proud...
The process is based on the assumption that anything that people hear from us that sounds like an analysis or a criticism, or that implies wrongness on their part, prevents us from connecting with them in a way that allows everyone to contribute to one another’s well-being.
Part of the process is to say clearly, without analysis, criticism, or blame, what is alive in us. Another part is to say clearly what would make life more wonderful for us and to present this information to others as requests and not as demands.
The Four-Part Nonviolent Communication Process Clearly expressing how I am without blaming or criticizing Empathically receiving how you are without hearing blame or criticism 1. OBSERVATION What I observe (see, hear, remember, imagine, free from my evaluations) that does or does not contribute to my well-being: “When I (see, hear) . . .” What you ...
How I feel (emotion or sensation rather than thought) in relation to what I observe: “I feel . . .” How you feel (emotion or sensation rather than thought) in relation to what you observe: “You feel . . .” 3. NEEDS What I need or value (rather than a preference or a specific action) that causes my feelings: “because I need/value . . .” What you nee...
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