Top Highlights

• Effective coaches go out of their way to celebrate successes and triumphs. They make constant use of approval, visibility, recognition, and appreciation. However, to be effective, good coaches must also be demanding.
• To be effective, you must act as primus inter pares, the first among equals.
• What is important is that you come to an explicit agreement on how your group will be defined. We believe that what defines a group (or team) is the set of rules that it is prepared to operate by. In tightly integrated teams, everyone knows the rules and adheres to them with rigor. In loose groups, there are few rules, and even those are often nego...
• “Team performance is more a matter of discipline than togetherness.”
• success in professional businesses can be shown (statistically) to come from stricter adherence (“discipline”) to a set of standards that other groups may also advocate but do not enforce. It was also found that the key to enforcement was the skilled manager, coach, or team leader.