Top Highlights

• Introduction Leadership is selling. And selling is talking.
• but Juarez contrived his own kind of presence. He did not speak immediately but looked over the various faces in the audience and forced each condescending listener to meet his gaze.
• Before you speak, frame your reply in your mind—in a sentence with a subject and predicate.
• A deliberate pause before you talk adds weight and wisdom to both your actual answer and your audience’s perception of it.
• stage some silence before you speak. Much like an actor might convey a character of stature, you can enhance your credibility through the way you act.