Top Highlights

• The 100% Leader creates Hundred Percenters. The 100% Leader takes average people, and by challenging them and creating a connection with them, unleashes their true potential to achieve extraordinary results. The 100% Leader doesn’t just accept people as they are; the 100% Leader sees what we could become and cares enough to push us beyond self-impo...
• After all the regressions, factor analyses, and just plain common sense, we discovered that the two most important differentiating factors in separating exceptional from average leaders are Challenge and Connection.
• Connection is the strength of the emotional connection a leader builds with his or her people—do employees share openly, do they want the leader’s feedback (positive or constructive), do they believe the leader really cares about their success, and do they trust the leader’s intentions?
• Challenge is the extent to which a leader pushes his or her folks—how difficult are the assignments, how much do they make people stretch, and do people ask to develop skills in areas where they haven’t yet developed an obvious aptitude?
• As you can see from the figure, if you don’t challenge people and you don’t build an emotional bond with them, you’re an Avoider (you’re also not doing much that could be called leading). If you challenge people to exceed their limits but you don’t have much of a connection with them, you’re an Intimidator. If you connect with your folks but you do...