Top Highlights

• 1. Stop telling and start listening. Then, remove all the symbols and practices that prevent your people from feeling intrinsically equal. 2. Start openly and actively sharing your vision of the company so people will “own” it. But don’t do this before Step 1
• Stop trying to motivate people. That’s right. Instead, build an environment that allows people to grow and self-direct—and let them motivate themselves. If they understand the vision from Step 2, they’ll take care of the rest if you let them.
• 4. Stay alert. To keep your company free, become the culture keeper.
• Up the Organization: How to Stop the Corporation from Stifling People and Strangling Profits.
• The great intellectual error of bureaucrats everywhere is to assume that because something is called a rule, it’s preferable to a less formal arrangement.