Top Highlights

• my four responses are ‘Yes, sir’; ‘No, sir’; ‘No excuse, sir’; and ‘Sir, I do not understand.
• The best followers are self-motivated. They are secure in their ability to do a job. Their sense of purpose, and of self-worth comes from themselves, not from others.
• Leaders of successful organizations make sure their followers are proud to be part of the company. For this to happen, the followers as individuals, and the organization as a whole, must have values in common.
• The best way to train yourself to manage fear when the stakes are high is to practice overcoming fear under controlled circumstances.
• Unless you face your fear, it will be a constant and limiting partner.