Knowledge also embraces ideals, values, and emotion as well as images and symbols. These soft and qualitative elements are crucial to an…
New-product development team members at Canon, for example, hold "camp sessions" at a local hotel over a weekend to brainstorm through a critical problem or issue. In this respect, the Japanese approach is at variance with the "best" and "benchmarking" practices carried out at companies like GE, AT&T, Xerox, and Milliken that are bent on…
By organizational knowledge creation we mean the capability of a company as a whole to create new knowledge, disseminate it throughout the organization, and embody it in products, services, and systems.
They are especially good at bringing about innovation continuously, incrementally, and spirally.
organizational knowledge creation as a means of breaking away from the past and moving them into new and untried territories of opportunity.
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