Top Highlights

• Finance and HR people: Performance management cuts across their two functions, and neither of them will succeed without the other onboard.
• Douglas McGregor, for example, addressed many of the Beyond Budgeting leadership issues in his classic book, The Human Side of Enterprise, back in 1960.
• I do not believe that performance really can be “managed” at all, at least not in the traditional way
• What we can do is to create the conditions needed for good performance to take place. We can create an environment of trust and transparency, of motivating challenge and stretch, of care and support, where people perform because they want to, not because they are told to.
• People feel underled and overmanaged. They are hungry for good leadership: direction, inspiration, and support. Good leaders should create clarity, capability, and commitment.