Top Highlights

• (1) collect things that command our attention; (2) process what they mean and what to do about them; and (3) organize the results, which we (4) review as options for what we choose to (5) do.
• The following can all serve as versions of an in-basket, capturing self-generated input as well as information coming from outside: Physical in-basket Paper-based note-taking devices Electronic note-taking devices Voice-recording devices E-mail
• 1 | Every open loop must be in your collection system and out of your head. 2 | You must have as few collection buckets as you can get by with. 3 | You must empty them regularly.
• Two things need to be determined about each actionable item: 1 | What “project” or outcome have you committed to? and 2 | What’s the next action required?
• Do It, Delegate It, or Defer It